Bi Med ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("Bi Med" or the "App") available on the Google Play Store.
By using the App, you consent to the data practices described in this Privacy Policy.
1. Information We Collect
When you use Bi Med, we may collect the following types of information:
a. Account and Contact Information
Name, email address, and phone number
Shipping and billing address
Account login details (if registration is used)
b. Order Information
Items you order
Delivery preferences
Cash-on-delivery instructions
2. How We Use Your Information
We use the collected information to:
Process and deliver your orders
Register and manage your user account
Communicate with you about your orders and updates
Provide customer support
Improve the App and user experience
Send promotional messages (if you opt in)
3. Payment Information
Bi Med only supports Cash on Delivery (COD).
We do not collect, store, or process any credit card, debit card, or online payment information.
4. Sharing Your Information
We do not sell your personal data. Your information may be shared with:
Delivery service providers to fulfill your orders
Service providers (e.g., analytics platforms) to help improve the App
Authorities, if required to comply with legal obligations
5. Data Security
We take appropriate technical and organizational measures to protect your information. However, no method of data transmission or storage is 100% secure.
6. Your Rights and Choices
You have the right to:
Access or update your account details
Request the deletion of your personal information
Opt out of marketing messages at any time
7. Children’s Privacy
Bi Med is not intended for children under 13. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be reflected within the app or on this page, with a new effective date.
9. Contact Us
If you have questions or concerns about this policy, please contact us at:
Email: info@bimedical.shop
Company Name: BiMed
Address (optional): Prizren/Kosove